When I read the story about Torts the first thing that ran through my mind is that he rescues dogs. I've adopted rescue dogs myself. A person working with abused animals has to be tough but they also need to know where the lines are. They need to know when to push, raise their voice, reward and stop. They also need to be aware of what's happening with the dog they're training. I've learned more about things like pack behavior and listening and watching since starting to work with dogs. It's also amazing how much can translate between the animal and human world - especially when it comes to packs, teams, etc.